The Small Print
The guarantee applies to stage 1 of the process
People are more complex than machines.
Human beings have free will and so there is no magic formula such as: Do X and the result will always be Y. Because of this the guarantee only applies to Stage 1 of the process.
I do not take on everybody who approaches me as a client. I will only agree to work with you if I have 100% confidence that I can help. If I am wrong then I am prepared to accept the responsibility for that, hence the guarantee.
Once your anxiety has been measurably reduced I effectively become your coach, your life coach for want of a better term. It now becomes even more difficult to measure progress and so impossible to offer guarantees. However it is also unnecessary.
Although we will agree a programme length at the outset you are not contractually tied into anything. You are free to withdraw at any time. I want you to continue to work with me because it is beneficial to you, and not because you signed a contract at a point in time when things were difficult.
By the time we have completed stage 1 you will be feeling better. It is likely that we will have worked together, very closely, for 2-3 months. At this point, things are much more stable and you have experience of who I am and how I work. This means that you are well placed to make the decisions to continue working with me. This renders the need for a guarantee at this stage unnecessary.
Why I may decline to take on a client
There are 3 reasons that I may decline to accept you as a client.
1 – Because I am fully booked. In order to give you the attention that I believe it takes to help you I choose to work closely with a few clients rather than filling my day with coaching calls. If I am unable to accept you at this time I will give you an indication of when I expect to have availability and you can choose to go onto a waiting list.
2 – Because I don’t believe I am the best person to help you. If you choose me as your coach then you will, in part, use your instinct to help you decide if I am the right person for you to be working with. The same has to be true from my side. I have my limitations the same as anybody else and I rely on my instinct and experience to guide me to understand if I can help you.
3 – The timing isn’t right. Often people who struggle with anxiety go through many stages of awareness before finally overcoming it. Some of those stages may include:
- Lack of awareness. Often other people notice that we are stressed or anxious long before we do
- Denial (I don’t have a problem it’s other people’s perception)
- Ignore (perhaps it will go away by itself)
- People pleasing (I don’t need help with this but I’ll get some therapy/coaching to please my partner)
- Seek help but expecting someone else to fix the problem (give me a pill that will make this go away, or you’re the therapist so fix me)
- Blaming other people
- Expecting the world to change (Work is stressful and the constant change makes me anxious)
- Acceptance and responsibility (I need to change in order for things to change)
- Making a decision that I was not going to live like this any longer and that I would do whatever it takes, for as long as it takes, until the problem no longer existed
- Accepting help
I have worked with people who were experiencing symptoms ranging from mild, to moderate, severe and even extreme. I have not yet come across anybody who I believe cannot overcome their difficulties, however the timing has to be right.
Sometimes people contact me during the early stages of this cycle. While I will offer any help and guidance that I can, I will only accept you as a client if I am 100% confident that I can help.